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GDPR Compliance Statement

Last Updated: May 11, 2026

Overview

While spry-shine is based in Australia and primarily serves Australian residents, we recognize that some of our website visitors may be located in the European Union. This statement outlines how we comply with the General Data Protection Regulation (GDPR) for EU residents.

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: When you explicitly agree to our processing of your data
  • Contract: When processing is necessary to fulfill our service agreement with you
  • Legal Obligation: When we must process data to comply with the law
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights are not overridden

Your Rights Under GDPR

If you are an EU resident, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You can request that we limit how we use your data in certain situations.

Right to Data Portability

You can request that we transfer your data to another organization or directly to you in a structured, commonly used format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affects you. We do not engage in automated decision-making or profiling.

Data Protection Officer

For GDPR-related inquiries, you can contact our data protection contact at:

Email: [email protected]

International Data Transfers

Your personal data is processed and stored in Australia. If you are located in the EU, this constitutes an international data transfer. We ensure appropriate safeguards are in place to protect your data during such transfers.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required by law. Specific retention periods vary based on the type of data and the purpose for which it was collected.

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication measures
  • Staff training on data protection

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Cookies and Tracking

We use cookies on our website. You can manage your cookie preferences through our cookie banner or your browser settings. For detailed information, see our Cookies Policy.

Third-Party Processors

When we engage third-party service providers who process personal data on our behalf, we ensure they provide sufficient guarantees to implement appropriate technical and organizational measures that meet GDPR requirements.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

Right to Lodge a Complaint

If you believe we have not complied with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where the alleged infringement occurred.

Updates to This Statement

We may update this GDPR Compliance Statement periodically. Significant changes will be communicated through our website with an updated "Last Updated" date.

Contact Information

For any questions regarding our GDPR compliance or to exercise your rights:

Email: [email protected]
Address: Level 14, 287 Collins Street, Melbourne VIC 3000, Australia

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